What payment methods do you accept?

We accept Paypal or Stripe only. If you want to give money by a bank, contact us. Please note that we do not accept any other methods or payment apart from those listed above in website footer.

How do I know if my order was successfully placed?

If you received an order number and/or confirmation email from us, the order was placed successfully! If you placed the order under an existing account (not as a guest at checkout), this information should also be reflected in your ModCloth account - Once logged in, navigate to your Order History and select the most recent order. From there, you will be able to reference the date/time placed, total and order status.

Can I cancel or change my order after purchasing?

Unfortunately, we are never able to guarantee any edits to orders post placement. This includes cancellations, address changes, or item/order level adjustments. ModCloth is not responsible for lost packages due to incorrectly entered addresses. Please be sure that all information is accurate in cart and at checkout - if you need assistance with issues relating to your online cart/checkout, please reach out to us by phone or chat from 9a-8p EST for live assistance prior to order placement, or as soon as possible post-placement.

Do you have a sale page?

We have sale page. Our all items make to order so we only provide sale for M(40") Size. Sale item always have made. So it is shipped very soon